If you have important work to do for work, you'll probably want to search for a more credible VOiP provider. Overall impression is that it's yet another tech company that is run by children, and is not a customer-first company. Great big "DUH?" Doesn't seem to have great support whenever things like this happen, as in some sort of an email check-in to see if it's really you that is the source of the problem, or to create a simple button that says 'Yes, I'm on a VPN' or to send people simple instructions on how to use Proxy settings. The only problem is that it appears that they provide no instructions or support for how to use this feature, which would presumably enable users to overcome the accusation of IP spamming, esp. Also calls into question account security if it really is encrypted(?) Secondly, there is a way to use Proxy settings within the app to help users overcome this. This is something that any good product manager or engineer would have (or should have) thought of to avoid pissing customers off automatically and without any human contact or evaluation to avoid making such a blunderous mistake. It's like "Ok?" But what they apparently don't consider is whether or not you're also on a VPN or ad blocking tools (Viber comes with ads which you apparently can't opt-out of, meaning "tracking"), which could be the root of the problem. Pretty bad for a new user to find out about a week later that your account is being blocked without a credible explanation, other than "we determined that your IP address is being used for spam". The update is already available on Google Play and App Store.Here's my Viber review for 2020. Viber says it “lets you decide what should and shouldn’t be a permanent part of your conversation history”.Īnother feature that Viber got is Instant video messages - just tap and hold the instant video icon to capture the moment with 30-second videos and when you release the button, the video is on its way. When you post the picture at first it’s blurry to you and the other side and when it’s opened and previewed - it’s gone from the other’s person chat and you see just a trace of the image. There’s no backsies or several previews like in Instagram Stories or Messenger’s My Day. It sounds a lot like Snapchat - once the other person sees the picture, it’s gone forever. It works pretty simple - you take a photo and if you think it shouldn’t stay forever, you tap on the clock and decide how many seconds should the picture be alive. different from other instant messaging platforms such as Viber, Telegram. It allows you to set a self-destruct timer for your messages. For instance, Moura and Michelson (2017) found WhatsApp being used to increase. Messaging platform Viber introduced a new feature called Secret Messages.
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